I provide a comprehensive spot, stain and odour removal service using the latest solutions and equipment.

It is possible to remove the problem 90% of the time. There are some factors that make the complete removal of the stain impossible, they are:

  1. The length of time the stain has been present in the fibres.
  2. The strength and temperature that contaminated the fibres.
  3. DIY attempts that may have been made.

Be careful when attempting to tackle a stain yourself using off the shelf products. Many of these products claim to solve all stains, but this is impossible since different types of fabric have their own vulnerabilities and cleaning requirements. In fact, using supermarket products can actually make the problem worse by setting the stain, as they can cause a bleaching effect in the fabric. In some cases, the cleaning products themselves can even cause further staining. In any case, don’t panic, if in any doubt, please feel free to speak with me and I will gladly advise you on the best method of DIY removal or how to contain the problem until I can deal with it personally.

Tackling all spills, stains and marks

We know that however hard you may try, mishaps, spills and accidents can happen and spots and stains are somewhat inevitable. But don’t worry, a spill doesn’t have to leave a mark in the long run. I’ve found I can get fantastic results for clients, sometimes when they were on the verge of completely replacing the carpet. The build up of a number of smaller accidents can also result in a marked and stained carpet that needs the attention of professional cleaning. I have many years of experience providing mark and stain removal services. Over this time I have developed the skills and expertise needed to tackle a wide variety of stubborn marks. Don’t worry if you’re not sure what has caused the stain, or if you have several different marks that won’t go away, I can identify the best treatment and deal with it all the same day. Feel free to send an image or description of the problem and I may be able to identify it remotely. Spot & stain removal can also be incorporated into our upholstery cleaning service, if your furniture could benefit from a professional clean.

What to do after a spill

We have years of experience in the removal of stains and marks and although we recommend calling us as soon as a stain happens, we know this is not always possible. If you’re not sure what to do, best practise is generally to blot away any excess liquid from the affected area with something absorbent to try to lift away as much of the spill as possible. Our specialised spot removal service focuses on these unsightly marks and stains that are left behind to try and renovate your carpets as much as possible. Our spot and stain removal service is also suitable for upholstery, sofas, armchairs and some curtains too. By identifying the stain and the type of fibres in your fabric we use our years of experience to apply the best method possible. Call us today for help and advice cleaning carpet stains in your home or workplace in Southend and across Essex, or contact us to book your cleaning service today.

Frequently Asked Questions

We generally advise against off the shelf products because they’re not suited to all materials and in some cases can make the problem worse. If you’re not sure what to do the best thing to might be to give us a call.

We use some of the best chemical solutions available to our industry. Most of our chemicals are chosen for their effectiveness whilst also keeping environmental concerns in mind when we choose. If you require eco friendly cleaning we can offer this service to you.

We are members of the NCCA – The National Carpet Cleaners Association. We are also members of TACCA – The Approved Carpet Cleaners Association – A trade association for UK carpet cleaners that has strict criteria for joining, including requirements for full insurance, the right equipment and advanced training. This ensures that by choosing a TACCA approved member, you will have the reassurance your carpet cleaner is equipped for the job. We are also members of checkatrade so you can read reviews of our service before buying from us.

Yes please get in touch for more information about the deep cleaning system we use and prices for this service.

Roffey carpet cleaning has been a member since 2009. Check the website listing or contact the NCCA office. All registered members are listed on the website.

 

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    No, it is not mandatory for carpet cleaning companies to become members of the NCCA. However, if a company is registered with us it shows that they have taken the time and expense to ensure they are professional in their approach and in a position to offer the best possible service to their customers.

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    In most cases NCCA members will be happy to move furniture; however there may be an additional charge for this service. It is important that any valuable items or furniture containing valuables are moved by the customer, you should draw this to the attention or the person cleaning.

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    Many different methods exist and all cleaning methods are designed to produce good results, each has its place within the carpet cleaning industry. Some methods use water and others more mechanical action. More important however, is whether the employed technician has the required training to carry out the cleaning properly and safely. NCCA members have a recognised qualification in carpet and upholstery cleaning and have been trained to use various cleaning methods. They will be able to advice on the most appropriate method. That is required to achieve the very best results.

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