I provide a comprehensive spot, stain and odour removal service using the latest solutions and equipment.
It is possible to remove the problem 90% of the time. There are some factors that make the complete removal of the stain impossible, they are:
- The length of time the stain has been present in the fibres.
- The strength and temperature that contaminated the fibres.
- DIY attempts that may have been made.
Be careful when attempting to tackle a stain yourself using off the shelf products. Many of these products claim to solve all stains, but this is impossible since different types of fabric have their own vulnerabilities and cleaning requirements. In fact, using supermarket products can actually make the problem worse by setting the stain, as they can cause a bleaching effect in the fabric. In some cases, the cleaning products themselves can even cause further staining. In any case, don’t panic, if in any doubt, please feel free to speak with me and I will gladly advise you on the best method of DIY removal or how to contain the problem until I can deal with it personally.
Tackling all spills, stains and marks
We know that however hard you may try, mishaps, spills and accidents can happen and spots and stains are somewhat inevitable. But don’t worry, a spill doesn’t have to leave a mark in the long run. I’ve found I can get fantastic results for clients, sometimes when they were on the verge of completely replacing the carpet. The build up of a number of smaller accidents can also result in a marked and stained carpet that needs the attention of professional cleaning. I have many years of experience providing mark and stain removal services. Over this time I have developed the skills and expertise needed to tackle a wide variety of stubborn marks. Don’t worry if you’re not sure what has caused the stain, or if you have several different marks that won’t go away, I can identify the best treatment and deal with it all the same day. Feel free to send an image or description of the problem and I may be able to identify it remotely. Spot & stain removal can also be incorporated into our upholstery cleaning service, if your furniture could benefit from a professional clean.
What to do after a spill
We have years of experience in the removal of stains and marks and although we recommend calling us as soon as a stain happens, we know this is not always possible. If you’re not sure what to do, best practise is generally to blot away any excess liquid from the affected area with something absorbent to try to lift away as much of the spill as possible. Our specialised spot removal service focuses on these unsightly marks and stains that are left behind to try and renovate your carpets as much as possible. Our spot and stain removal service is also suitable for upholstery, sofas, armchairs and some curtains too. By identifying the stain and the type of fibres in your fabric we use our years of experience to apply the best method possible. Call us today for help and advice cleaning carpet stains in your home or workplace in Southend and across Essex, or contact us to book your cleaning service today.
Frequently Asked Questions
At Roffey Cleaning we have spent many thousands of pounds over the years on our equipment, and the device we normally use for carpet cleaning is our Hot Water Extraction (or steam cleaning) machine.
This machine pumps highly pressurised water deep into the pile, completely rinsing out the cleaning solution that has been agitated into the carpet. This removes unwanted dust, debris and bacteria, providing relief for those of us who suffer from allergies and generally creating a cleaner, safer environment wherever Hot Water Extraction is used.
Hot Water Extraction doesn’t just offer the best deep clean on the market, but it’s also environmentally friendly and very efficient. It won’t expose you to the chemicals that carpet cleaning techniques employed by other companies do, and it will have your carpets dry in rapid time, causing minimum disruption to your home or business. Of course this is equipment that is being used by highly trained and experienced professionals, so we can get the best results for you carpets. We can clean deeper into the carpet to leave them cleaner and fresher which can make a huge difference to your home.
The most common problem you run into with cheaper, DIY-style devices is over-wetting. Rental machines rarely have the vacuum suction power to extract all the water that is absorbed by the carpet. This can lead to unpleasant odours caused by bacterial growth, and when that happens you’ll need to get a professional in as soon as possible to avoid having to shell out for an expensive replacement. At Roffey Cleaning we get the job done properly the first time, and we offer much better value for money than cheaper cleaning companies who use inferior equipment.
Protect the investment you’ve made in your carpets and get in touch with our friendly team today to book a free, no-obligation quote!
This depends on lots of factors such as the pile density of the carpets being cleaned, the ambient temperature and air humidity, and air flow through the premises. Unlike many companies using underpowered equipment, our vacuum extraction machine has the suction to get your carpets almost dry after cleaning. We will recommend several ways to speed up the final drying stage, but with the heating on and some windows open, most of our customer’s carpets are usually dry within an hour of us leaving. If for any reason we anticipate the drying process to take slightly linger (in unheated or unventilated rooms) we will speed up the drying process with high powered fans and air movers.
You will be amazed at the impressive results of our carpet cleaning service, as we utilise the best equipment and extensive training to deliver the best cleaning service every time. Although we are highly trained in spot stain removal, there can be stains that are permanent, and we will do our best to identify these and warn you beforehand. But in general, most of our customers are impressed by the effectiveness of our cleaning service.
We use some of the best chemical solutions available to our industry. Most of our chemicals are chosen for their effectiveness whilst also keeping environmental concerns in mind when we choose. If you require eco friendly cleaning we can offer this service to you.
No, it is not mandatory for carpet cleaning companies to become members of the NCCA. However, if a company is registered with us it shows that they have taken the time and expense to ensure they are professional in their approach and in a position to offer the best possible service to their customers.
In every case, the best cleaning results are achieved by the use of chemicals. NCCA members may use solvents, powders, detergents and other solutions during the cleaning process. Manufacturers in the cleaning industry work to the highest specifications for quality and safety, designing products specifically for the cleaning of carpets and soft furnishings; and for safe use within the domestic environment.
Drying time depends upon many things, including how soiled the item was, how much water was used, weather conditions, atmosphere in the home, etc. However, in most normal cases, carpets and soft furnishings should be dry within 6-8 hours. If required, use some specialist techniques to speed up the process can be used.
Many different methods exist and all cleaning methods are designed to produce good results, each has its place within the carpet cleaning industry. Some methods use water and others more mechanical action. More important however, is whether the employed technician has the required training to carry out the cleaning properly and safely. NCCA members have a recognised qualification in carpet and upholstery cleaning and have been trained to use various cleaning methods. They will be able to advice on the most appropriate method. That is required to achieve the very best results.