Off site cleaning is the preferred method of cleaning oriental and Persian rugs.

Rugs make an excellent addition to almost any home, adding welcome comfort and warmth. Of course, like carpets they have a tendency to gather dust, hair and general dirt after a while and can benefit greatly from regular cleaning. An experienced hand is needed to take care of this, since many rugs are fragile or have specific cleaning requirements. By their very nature, Persian and oriental rugs have many vibrant colours and the utmost care must be taken when cleaning them to avoid fading and leeching. In preparation for cleaning, a colour run test is performed on all colours to ensure your rug is safe to be cleaned. You may also be interested in booking our upholstery cleaning service at the same time as having your rug cleaned.

How often should I clean my rug?

You should have your rug cleaned professionally every 2-3 years or when required. Those with young children, pets, or particularly busy homes may benefit from cleaning their rugs slightly more often. If rugs are not cleaned often enough soiling can become trapped in the base of the fibres and may lead to friction, causing wear on the delicate fibres and in cases causing them to be shed. Rugs can be beautiful pieces of fine art and deserve to be cared for properly. At Roffey Carpet Cleaning I offer a collect and return service at no extra charge, so work can be carried out without noise or disturbance to your home.

The professional solution for rug cleaning

Rugs can be the focal point of your room and keeping them as a feature can be a bit of challenge. Often used in places of heavy traffic and footfall, daily life can take it’s toll on the look and feel of your rugs. Maintaining the beauty of your rugs does not have to be the challenge you imagine. At Roffey Cleaning we can clean your rugs professionally for you, our technicians can pick them up and re-deliver your valuable rugs back to you with as little disruption as possible. We have experience in the professional deep cleaning of all types of rug fibres, including Persian, oriental, flat woven, wool, antique, modern and much more. Don’t worry if you’re not sure exactly what type of rug or material you have, if in doubt just pop over a picture or a description and we’ll work it out. Each different type of rug or material requires its own slightly different cleaning technique and we always take the time to work out what we’re working with before work begins. All techniques are highly effective, removing all trapped dust and dirt as well as neutralising smells. When work is completed we’ll deliver you rug back to you and it will be ready for use immediately. It will already be dry, so you won’t have to wait hours to enjoy it. If you’re interested in a similar service for your carpets, take a look at our carpet cleaning service.

Customers across Southend and Essex rely on us for expert rug cleaning and restoration services. If you would like advice on the type of specialist rug cleaning services we can offer for your rugs, call us today for friendly, honest advice and to book in a collection time.

Frequently Asked Questions

Blot away any excess liquid and don’t scrub at it as that can make it worse. Get in touch and we’ll be happy to help.

We can’t promise to remove all stains 100% of the time. Around 90% of the time we find we can make stains almost invisible to the naked eye.

At Roffey Cleaning we have spent many thousands of pounds over the years on our equipment, and the device we normally use for carpet cleaning is our Hot Water Extraction (or steam cleaning) machine.

This machine pumps highly pressurised water deep into the pile, completely rinsing out the cleaning solution that has been agitated into the carpet. This removes unwanted dust, debris and bacteria, providing relief for those of us who suffer from allergies and generally creating a cleaner, safer environment wherever Hot Water Extraction is used.

Hot Water Extraction doesn’t just offer the best deep clean on the market, but it’s also environmentally friendly and very efficient. It won’t expose you to the chemicals that carpet cleaning techniques employed by other companies do, and it will have your carpets dry in rapid time, causing minimum disruption to your home or business. Of course this is equipment that is being used by highly trained and experienced professionals, so we can get the best results for you carpets. We can clean deeper into the carpet to leave them cleaner and fresher which can make a huge difference to your home.

The most common problem you run into with cheaper, DIY-style devices is over-wetting. Rental machines rarely have the vacuum suction power to extract all the water that is absorbed by the carpet. This can lead to unpleasant odours caused by bacterial growth, and when that happens you’ll need to get a professional in as soon as possible to avoid having to shell out for an expensive replacement. At Roffey Cleaning we get the job done properly the first time, and we offer much better value for money than cheaper cleaning companies who use inferior equipment.

Protect the investment you’ve made in your carpets and get in touch with our friendly team today to book a free, no-obligation quote!

This depends on lots of factors such as the pile density of the carpets being cleaned, the ambient temperature and air humidity, and air flow through the premises. Unlike many companies using underpowered equipment, our vacuum extraction machine has the suction to get your carpets almost dry after cleaning. We will recommend several ways to speed up the final drying stage, but with the heating on and some windows open, most of our customer’s carpets are usually dry within an hour of us leaving. If for any reason we anticipate the drying process to take slightly linger (in unheated or unventilated rooms) we will speed up the drying process with high powered fans and air movers.

You will be amazed at the impressive results of our carpet cleaning service, as we utilise the best equipment and extensive training to deliver the best cleaning service every time. Although we are highly trained in spot stain removal, there can be stains that are permanent, and we will do our best to identify these and warn you beforehand. But in general, most of our customers are impressed by the effectiveness of our cleaning service.

We use some of the best chemical solutions available to our industry. Most of our chemicals are chosen for their effectiveness whilst also keeping environmental concerns in mind when we choose. If you require eco friendly cleaning we can offer this service to you.

Yes please get in touch for more information about the deep cleaning system we use and prices for this service.

Roffey carpet cleaning has been a member since 2009. Check the website listing or contact the NCCA office. All registered members are listed on the website.

 

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  • Comment on this FAQ

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    No, it is not mandatory for carpet cleaning companies to become members of the NCCA. However, if a company is registered with us it shows that they have taken the time and expense to ensure they are professional in their approach and in a position to offer the best possible service to their customers.

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    In every case, the best cleaning results are achieved by the use of chemicals. NCCA members may use solvents, powders, detergents and other solutions during the cleaning process. Manufacturers in the cleaning industry work to the highest specifications for quality and safety, designing products specifically for the cleaning of carpets and soft furnishings; and for safe use within the domestic environment.

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    If a carpet is properly installed, it is very rare that the cleaning process will cause it to shrink. NCCA members are advised to carry out a full inspection prior to any cleaning.

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    Drying time depends upon many things, including how soiled the item was, how much water was used, weather conditions, atmosphere in the home, etc. However, in most normal cases, carpets and soft furnishings should be dry within 6-8 hours. If required, use some specialist techniques to speed up the process can be used.

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    Many different methods exist and all cleaning methods are designed to produce good results, each has its place within the carpet cleaning industry. Some methods use water and others more mechanical action. More important however, is whether the employed technician has the required training to carry out the cleaning properly and safely. NCCA members have a recognised qualification in carpet and upholstery cleaning and have been trained to use various cleaning methods. They will be able to advice on the most appropriate method. That is required to achieve the very best results.

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    Most manufacturers recommend that carpets should be professionally every 12-18 months. Carpets should be cleaned on a regular basis, before they become heavily soiled. Allowing soil to build up will significantly reduce the life of a carpet.

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