My preferred method of cleaning carpets is hot water extraction; commonly referred to as “Steam Cleaning”. I have invested over £15,000 in the most modern equipment available.

There can be a temptation to leave out one or more of these processes to save time. However, I rarely book more than one customer a day, which allows me enough time to clean your carpets thoroughly using this 9 stage process.

  1. Room Preparation. I will move larger furnishings such as sofas and chairs. For insurance reasons I ask all customers to move smaller, valuable items such as ornaments before I arrive.
  2. Vacuum. Then I vacuum your carpets using a powerful Sebo commercial vacuum cleaner. You will be amazed at what this is capable of picking up after you have vacuumed, it beats a Dyson any day.
  3. Carpet Treatment. Depending on the carpet type any spots or stains will be treated at this point or after extraction. The nature of the stain and fibre must first be determined before any attempt to remove is made.
  4. Pre-Spray. Next your carpet will be pre-sprayed which will help break up any dirt still present in your carpet.
  5. Agitation. The pre-spray will be agitated into the carpet with a specially designed machine with contra rotating brushes. The same principle as rubbing your hands together when you wash them to loosen the dirt.
  6. Hot water extraction. Now the really interesting bit! Hot water extraction or steam cleaning. For this I use a very powerful machine capable of temperatures of 110C. It applies a fine jet of steaming hot solution under high pressure directly into the carpet fibres, it is then immediately extracted using powerful vacuum pumps. This is performed almost simultaneously, therefore not allowing the base of the carpets to become sodden. Thus, considerably speeding up the drying time.
  7. Drying. A powerful air mover is then placed in the room. This can speed the drying time of carpet and upholstery up to 70%.
  8. Grooming. Where appropriate, the carpet will be groomed using a carpet rake.
  9. Replace Furniture. Finally furniture is replaced on either Styrofoam blocks or foil tabs. This prevents any residual moisture in the carpet from leeching furniture stain that might otherwise spoil your beautiful clean carpet.

Carpet manufacturers recommend that carpets are cleaned once a year to help maintain their quality as well as prolong their life. Built up soils, grit and dust can act like sandpaper in your carpet fibres, shortening the lifespan of your carpets and making traffic lanes look faded and worn well before the time you would expect. Investing in professional carpet cleaning and maintenance means your carpets can last longer and you can save money in the long run. You might also like to consider ordering our upholstery cleaning service whilst your carpets are being cleaned.

At Roffey Cleaning we know the idea of having your carpets cleaned can seem like a daunting task but when you book us, we can take away some of the worry for you. Our professional cleaning program sees us follow a step-by-step process to ensure we get the best results for you. Using the latest techniques, training and recommended products, we are able to determine the best method of cleaning your carpet at home. Many people in Southend-on-sea have already benefited from our great service, including families that wanted to freshen up their carpets, home movers tackling stains and reviving their home before a sale, landlords cleaning properties at the end of tenancies, and even just those homes which need a little TLC from doing a Spring clean! Call us today to book your carpet cleaning service in Southend or across Essex.

Frequently Asked Questions

We generally advise against off the shelf products because they’re not suited to all materials and in some cases can make the problem worse. If you’re not sure what to do the best thing to might be to give us a call.

We use some of the best chemical solutions available to our industry. Most of our chemicals are chosen for their effectiveness whilst also keeping environmental concerns in mind when we choose. If you require eco friendly cleaning we can offer this service to you.

We are members of the NCCA – The National Carpet Cleaners Association. We are also members of TACCA – The Approved Carpet Cleaners Association – A trade association for UK carpet cleaners that has strict criteria for joining, including requirements for full insurance, the right equipment and advanced training. This ensures that by choosing a TACCA approved member, you will have the reassurance your carpet cleaner is equipped for the job. We are also members of checkatrade so you can read reviews of our service before buying from us.

Yes please get in touch for more information about the deep cleaning system we use and prices for this service.

Roffey carpet cleaning has been a member since 2009. Check the website listing or contact the NCCA office. All registered members are listed on the website.

 

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    No, it is not mandatory for carpet cleaning companies to become members of the NCCA. However, if a company is registered with us it shows that they have taken the time and expense to ensure they are professional in their approach and in a position to offer the best possible service to their customers.

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    In most cases NCCA members will be happy to move furniture; however there may be an additional charge for this service. It is important that any valuable items or furniture containing valuables are moved by the customer, you should draw this to the attention or the person cleaning.

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    Many different methods exist and all cleaning methods are designed to produce good results, each has its place within the carpet cleaning industry. Some methods use water and others more mechanical action. More important however, is whether the employed technician has the required training to carry out the cleaning properly and safely. NCCA members have a recognised qualification in carpet and upholstery cleaning and have been trained to use various cleaning methods. They will be able to advice on the most appropriate method. That is required to achieve the very best results.

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