Spot Stain Cleaning

Do you offer a free quote?

Yes please get in touch for more information about the deep cleaning system we use and prices for this service.

Do you belong to any organisations?

We are members of the NCCA – The National Carpet Cleaners Association. We are also members of TACCA – The Approved Carpet Cleaners Association – A trade association for UK carpet cleaners that has strict criteria for joining, including requirements for full insurance, the right equipment and advanced training. This ensures that by choosing a TACCA approved member, you will have the reassurance your carpet cleaner is equipped for the job. We are also members of checkatrade so you can read reviews of our service before buying from us.

Do you use eco – friendly cleaning products?

We use some of the best chemical solutions available to our industry. Most of our chemicals are chosen for their effectiveness whilst also keeping environmental concerns in mind when we choose. If you require eco friendly cleaning we can offer this service to you.

Can you clean very old or badly stained carpets?

You will be amazed at the impressive results of our carpet cleaning service, as we utilise the best equipment and extensive training to deliver the best cleaning service every time. Although we are highly trained in spot stain removal, there can be stains that are permanent, and we will do our best to identify these and warn you beforehand. But in general, most of our customers are impressed by the effectiveness of our cleaning service.

What is steam cleaning?

At Roffey Cleaning we have spent many thousands of pounds over the years on our equipment, and the device we normally use for carpet cleaning is our Hot Water Extraction (or steam cleaning) machine.

This machine pumps highly pressurised water deep into the pile, completely rinsing out the cleaning solution that has been agitated into the carpet. This removes unwanted dust, debris and bacteria, providing relief for those of us who suffer from allergies and generally creating a cleaner, safer environment wherever Hot Water Extraction is used.

Hot Water Extraction doesn’t just offer the best deep clean on the market, but it’s also environmentally friendly and very efficient. It won’t expose you to the chemicals that carpet cleaning techniques employed by other companies do, and it will have your carpets dry in rapid time, causing minimum disruption to your home or business. Of course this is equipment that is being used by highly trained and experienced professionals, so we can get the best results for you carpets. We can clean deeper into the carpet to leave them cleaner and fresher which can make a huge difference to your home.

The most common problem you run into with cheaper, DIY-style devices is over-wetting. Rental machines rarely have the vacuum suction power to extract all the water that is absorbed by the carpet. This can lead to unpleasant odours caused by bacterial growth, and when that happens you’ll need to get a professional in as soon as possible to avoid having to shell out for an expensive replacement. At Roffey Cleaning we get the job done properly the first time, and we offer much better value for money than cheaper cleaning companies who use inferior equipment.

Protect the investment you’ve made in your carpets and get in touch with our friendly team today to book a free, no-obligation quote!

Can you remove all stains?

We can’t promise to remove all stains 100% of the time. Around 90% of the time we find we can make stains almost invisible to the naked eye.

I don’t know what caused this stain, can you remove it?

We’ll need to take a look and figure out what it is. Chances are we will be able to identify it and provide a solution.

I’ve just spilled liquid all over my carpet, what should I do?

Blot away any excess liquid and don’t scrub at it as that can make it worse. Get in touch and we’ll be happy to help.

Which supermarket products are best for dealing with stains?

We generally advise against off the shelf products because they’re not suited to all materials and in some cases can make the problem worse. If you’re not sure what to do the best thing to might be to give us a call.

Do you remove stains from sofas?

Our spot and stain removal service is suitable for both carpets and upholstered furniture. Get in touch and let us know what you need and we’ll see what we can do.