We’ll need to take a look and figure out what it is. Chances are we will be able to identify it and provide a solution.
No guarantee can be made remove stains. Some stains permanently damage the carpet fibres and no amount of specialist cleaning will reverse this. Many NCCA members have received advanced training for spot and stain removal and will be able to deal with most problems. i pride myself in my stain removal abilities. If you have a stain you are concerned about, please feel free to discuss it with a member beforehand and they will be happy to advice.