We generally advise against off the shelf products because they’re not suited to all materials and in some cases can make the problem worse. If you’re not sure what to do the best thing to might be to give us a call.

We use some of the best chemical solutions available to our industry. Most of our chemicals are chosen for their effectiveness whilst also keeping environmental concerns in mind when we choose. If you require eco friendly cleaning we can offer this service to you.

We are members of the NCCA – The National Carpet Cleaners Association. We are also members of TACCA – The Approved Carpet Cleaners Association – A trade association for UK carpet cleaners that has strict criteria for joining, including requirements for full insurance, the right equipment and advanced training. This ensures that by choosing a TACCA approved member, you will have the reassurance your carpet cleaner is equipped for the job. We are also members of checkatrade so you can read reviews of our service before buying from us.

Yes please get in touch for more information about the deep cleaning system we use and prices for this service.

Roffey carpet cleaning has been a member since 2009. Check the website listing or contact the NCCA office. All registered members are listed on the website.

 

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  • Comment on this FAQ

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    No, it is not mandatory for carpet cleaning companies to become members of the NCCA. However, if a company is registered with us it shows that they have taken the time and expense to ensure they are professional in their approach and in a position to offer the best possible service to their customers.

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    In most cases NCCA members will be happy to move furniture; however there may be an additional charge for this service. It is important that any valuable items or furniture containing valuables are moved by the customer, you should draw this to the attention or the person cleaning.

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    Many different methods exist and all cleaning methods are designed to produce good results, each has its place within the carpet cleaning industry. Some methods use water and others more mechanical action. More important however, is whether the employed technician has the required training to carry out the cleaning properly and safely. NCCA members have a recognised qualification in carpet and upholstery cleaning and have been trained to use various cleaning methods. They will be able to advice on the most appropriate method. That is required to achieve the very best results.

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