I provide a comprehensive spot, stain and odour removal service using the latest solutions and equipment.

It is possible to remove the problem 90% of the time. There are some factors that make the complete removal of the stain impossible, they are:

  1. The length of time the stain has been present in the fibres.
  2. The strength and temperature that contaminated the fibres.
  3. DIY attempts that may have been made.

Be careful when attempting to tackle a stain yourself using off the shelf products. Many of these products claim to solve all stains, but this is impossible since different types of fabric have their own vulnerabilities and cleaning requirements. In fact, using supermarket products can actually make the problem worse by setting the stain, as they can cause a bleaching effect in the fabric. In some cases, the cleaning products themselves can even cause further staining. In any case, don’t panic, if in any doubt, please feel free to speak with me and I will gladly advise you on the best method of DIY removal or how to contain the problem until I can deal with it personally.

Tackling all spills, stains and marks

We know that however hard you may try, mishaps, spills and accidents can happen and spots and stains are somewhat inevitable. But don’t worry, a spill doesn’t have to leave a mark in the long run. I’ve found I can get fantastic results for clients, sometimes when they were on the verge of completely replacing the carpet. The build up of a number of smaller accidents can also result in a marked and stained carpet that needs the attention of professional cleaning. I have many years of experience providing mark and stain removal services. Over this time I have developed the skills and expertise needed to tackle a wide variety of stubborn marks. Don’t worry if you’re not sure what has caused the stain, or if you have several different marks that won’t go away, I can identify the best treatment and deal with it all the same day. Feel free to send an image or description of the problem and I may be able to identify it remotely.

What to do after a spill

We have years of experience in the removal of stains and marks and although we recommend calling us as soon as a stain happens, we know this is not always possible. If you’re not sure what to do, best practise is generally to blot away any excess liquid from the affected area with something absorbent to try to lift away as much of the spill as possible. Our specialised spot removal service focuses on these unsightly marks and stains that are left behind to try and renovate your carpets as much as possible. Our spot and stain removal service is also suitable for upholstery, sofas, armchairs and some curtains too. By identifying the stain and the type of fibres in your fabric we use our years of experience to apply the best method possible. Call us today for help and advice cleaning carpet stains in your home or workplace in Southend and across Essex, or contact us to book your cleaning service today.

Frequently Asked Questions

Spot Stain Cleaning

Do you offer a free quote?

Yes please get in touch for more information about the deep cleaning system we use and prices for this service.

Posted in: Carpet Cleaning, Commercial Carpet Cleaning, General Questions, Leather Cleaning, Rug Cleaning, Spot Stain Cleaning, Upholstery Cleaning

Do you belong to any organisations?

We are members of the NCCA – The National Carpet Cleaners Association. We are also members of TACCA – The Approved Carpet Cleaners Association – A trade association for UK carpet cleaners that has strict criteria for joining, including requirements for full insurance, the right equipment and advanced training. This ensures that by choosing a TACCA approved member, you will have the reassurance your carpet cleaner is equipped for the job. We are also members of checkatrade so you can read reviews of our service before buying from us.

Posted in: Carpet Cleaning, Commercial Carpet Cleaning, General Questions, Leather Cleaning, Rug Cleaning, Spot Stain Cleaning, Upholstery Cleaning

Do you use eco – friendly cleaning products?

We use some of the best chemical solutions available to our industry. Most of our chemicals are chosen for their effectiveness whilst also keeping environmental concerns in mind when we choose. If you require eco friendly cleaning we can offer this service to you.

Posted in: Carpet Cleaning, Commercial Carpet Cleaning, Rug Cleaning, Spot Stain Cleaning, Upholstery Cleaning

Can you clean very old or badly stained carpets?

You will be amazed at the impressive results of our carpet cleaning service, as we utilise the best equipment and extensive training to deliver the best cleaning service every time. Although we are highly trained in spot stain removal, there can be stains that are permanent, and we will do our best to identify these and warn you beforehand. But in general, most of our customers are impressed by the effectiveness of our cleaning service.

Posted in: Carpet Cleaning, Commercial Carpet Cleaning, Spot Stain Cleaning

What is steam cleaning?

At Roffey Cleaning we have spent many thousands of pounds over the years on our equipment, and the device we normally use for carpet cleaning is our Hot Water Extraction (or steam cleaning) machine.

This machine pumps highly pressurised water deep into the pile, completely rinsing out the cleaning solution that has been agitated into the carpet. This removes unwanted dust, debris and bacteria, providing relief for those of us who suffer from allergies and generally creating a cleaner, safer environment wherever Hot Water Extraction is used.

Hot Water Extraction doesn’t just offer the best deep clean on the market, but it’s also environmentally friendly and very efficient. It won’t expose you to the chemicals that carpet cleaning techniques employed by other companies do, and it will have your carpets dry in rapid time, causing minimum disruption to your home or business. Of course this is equipment that is being used by highly trained and experienced professionals, so we can get the best results for you carpets. We can clean deeper into the carpet to leave them cleaner and fresher which can make a huge difference to your home.

The most common problem you run into with cheaper, DIY-style devices is over-wetting. Rental machines rarely have the vacuum suction power to extract all the water that is absorbed by the carpet. This can lead to unpleasant odours caused by bacterial growth, and when that happens you’ll need to get a professional in as soon as possible to avoid having to shell out for an expensive replacement. At Roffey Cleaning we get the job done properly the first time, and we offer much better value for money than cheaper cleaning companies who use inferior equipment.

Protect the investment you’ve made in your carpets and get in touch with our friendly team today to book a free, no-obligation quote!

Posted in: Carpet Cleaning, Commercial Carpet Cleaning, General Questions, Rug Cleaning, Spot Stain Cleaning, Upholstery Cleaning

Can you remove all stains?

We can’t promise to remove all stains 100% of the time. Around 90% of the time we find we can make stains almost invisible to the naked eye.

Posted in: Spot Stain Cleaning

I don’t know what caused this stain, can you remove it?

We’ll need to take a look and figure out what it is. Chances are we will be able to identify it and provide a solution.

Posted in: Spot Stain Cleaning

I’ve just spilled liquid all over my carpet, what should I do?

Blot away any excess liquid and don’t scrub at it as that can make it worse. Get in touch and we’ll be happy to help.

Posted in: Spot Stain Cleaning

Which supermarket products are best for dealing with stains?

We generally advise against off the shelf products because they’re not suited to all materials and in some cases can make the problem worse. If you’re not sure what to do the best thing to might be to give us a call.

Posted in: Spot Stain Cleaning

Do you remove stains from sofas?

Our spot and stain removal service is suitable for both carpets and upholstered furniture. Get in touch and let us know what you need and we’ll see what we can do.

Posted in: Spot Stain Cleaning